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Flexible Pickup Services

Choose where to store your belongings with convenient pickup and delivery options throughout Riyadh. Your storage, your way.

Free Delivery
Multiple Locations
On-Demand Retrieval
App-Based Tracking
25
Delivery Vehicles
5000
Units Delivered
48
Hour Delivery Window
4.9
Customer Rating

Flexible Storage Options

Choose where to store your belongings based on your needs, accessibility requirements, and preferences.

Store at Our Facility

Keep your belongings in our secure, climate-controlled facility with 24/7 surveillance and advanced security systems. Perfect for long-term storage or items that require specific environmental conditions.

  • Climate-controlled environment
  • 24/7 security monitoring
  • Fire prevention systems
  • Advanced access control
  • Professional handling
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Store at Your Location

We deliver a secure storage unit to your location, allowing you to keep your belongings on-site for easy access. Ideal for businesses needing inventory access or renovations where on-site storage is convenient.

  • Immediate access to your items
  • No transportation needed
  • Weather-resistant units
  • Secure locking system
  • Flexible rental periods
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On-Demand Retrieval Services

Access your stored items whenever you need them with our convenient retrieval options.

Unit Delivery to Your Location

Need access to your entire storage unit? We'll deliver it directly to your location for temporary access, then return it to our facility when you're done. Perfect for seasonal inventory, event supplies, or when you need multiple items at once.

Schedule 48hrs in advance
Access for up to 7 days
Available throughout Riyadh

Item Retrieval & Return

Need just a few specific items? Request item retrieval through our app, and our team will locate and deliver only what you need. When finished, schedule a pickup and we'll return the items to your storage unit.

Request via app or phone
Same-day delivery available
Digital inventory tracking

How Our Pickup Service Works

Experience hassle-free storage with our simple pickup and delivery process.

1

Book Your Storage

Choose your storage unit size and whether you want to store at our facility or your location. Select a convenient delivery date and time through our website or mobile app.

2

Unit Delivery

Our professional team delivers your storage unit to your location. For on-site storage, we'll position it exactly where you want. For facility storage, we'll help you load your items and transport them securely.

3

Secure Storage

Your belongings are now safely stored either at your location or in our secure facility. If at our facility, you'll receive digital access codes and can monitor your unit through our app.

4

Retrieval Requests

When you need access to your items, schedule a retrieval through our app or customer service. Request either specific items or the entire unit to be delivered to your location.

5

Prompt Delivery

Our team delivers your requested items or unit to your specified location within the scheduled timeframe. Track the delivery in real-time through our mobile app.

6

Return Service

When you're finished with your items, schedule a return pickup. Our team will collect everything and return it to secure storage, maintaining the condition and organization of your belongings.

Pickup Service Pricing

Transparent pricing with no hidden fees for all your storage and retrieval needs.

Initial Delivery

SAR 0 / First Delivery
  • Free delivery with storage rental
  • Professional handling
  • Basic loading assistance
  • Scheduling flexibility
  • Delivery throughout Riyadh

Item Retrieval

SAR 75 / Request
  • Specific item retrieval
  • Item return service
  • Up to 5 standard-sized items
  • Digital inventory tracking
  • Same-day delivery available

Pickup Service FAQs

Find answers to common questions about our pickup and retrieval services.

How quickly can you deliver a storage unit to my location?

We typically deliver storage units within 24-48 hours of booking. For urgent requests, we offer same-day delivery service for an additional fee, subject to availability. The specific delivery time depends on:

  • Your location within Riyadh
  • Current demand and schedule
  • Size of the storage unit requested
  • Any special handling requirements

When booking through our website or app, you'll be able to select from available delivery time slots. Our customer service team can also accommodate special timing requests when possible.

How does the on-site storage option work?

Our on-site storage option allows you to keep a secure Masaha storage unit at your location for the duration of your rental period. Here's how it works:

  1. Select the "Store at Your Location" option when booking
  2. Choose your preferred unit size and rental duration
  3. Specify the exact placement location on your property
  4. Our team delivers the weather-resistant, secure unit
  5. You receive a digital lock code and security instructions
  6. Access your unit whenever needed during your rental period
  7. When your rental ends, we pick up the unit from your location

This option is ideal for renovation projects, businesses needing inventory access, or situations where frequent access to your items is necessary.

What is the process for retrieving specific items from storage?

Our item retrieval service makes accessing specific items from your storage unit simple and convenient:

  1. Log into the Masaha mobile app or customer portal
  2. Select "Item Retrieval" from the services menu
  3. Identify the specific items you need from your digital inventory
  4. Schedule a delivery date and time to your location
  5. Our team retrieves the items from your unit and delivers them
  6. When finished, schedule a return pickup through the app
  7. We collect the items and return them to your storage unit

This service is available for up to 5 standard-sized items per request. For larger quantities, we recommend our full unit delivery service instead.

How secure are my items during transportation?

We maintain the highest security standards during transportation of your stored items:

  • GPS-tracked delivery vehicles with tamper-evident seals
  • Climate-controlled transport for sensitive items
  • Professional handling by trained and vetted staff
  • Comprehensive insurance coverage during transit
  • Secure locking mechanisms that remain engaged during transport
  • Real-time monitoring and route optimization

Our transport protocols are designed to maintain the same level of security you expect from our storage facilities. All transportation staff undergo thorough background checks and receive specialized training in secure handling procedures.

Can I change my storage location after initial booking?

Yes, you can switch between our facility storage and on-site storage options during your rental period. Here's how it works:

  • Log into your customer account or contact customer service
  • Request a location change with at least 72 hours notice
  • Pay the applicable transportation fee (SAR 150 each way)
  • Select a delivery date and time for the relocation
  • Our team handles the secure transport of your unit

This flexibility allows you to adapt to changing circumstances, such as seasonal needs, space constraints, or access requirements. Note that switching locations may require adjustments to your monthly rental rate if there are pricing differences between storage options.

Ready for Flexible Storage?

Experience the convenience of Masaha's pickup and delivery services. Store your way, access when you need.